Terms & Conditions
Effective Date: September 1, 2021 · Last Updated: May 15, 2026 IT Industry Tools, LLC · hello@itindustrytools.com
1. Acceptance of Terms
These Terms & Conditions (“Terms”) form a binding agreement between you and IT Industry Tools, LLC, a Georgia limited liability company (“IT Industry Tools,” “we,” “us,” or “our”). By accessing or using itindustrytools.com (the “Site”), submitting an application, enrolling in a course or bootcamp, or purchasing any of our services (collectively, the “Services”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
2. Eligibility
You must be at least 18 years old to use the Services. By using the Services, you represent that you are at least 18, have the legal capacity to enter into a binding contract, and are not prohibited from using the Services under any applicable law.
3. Description of Services
IT Industry Tools provides:
Self-paced and live cohort-based training courses, bootcamps, and certifications focused on project management, Agile, Scrum, SAFe, and adjacent IT-industry skills.
1-on-1 mentorship, coaching, and Career Clarity Calls.
Done-for-you LinkedIn profile services and LinkedIn training.
Corporate training, group enrollments, and SAFe SPC-enabled certification programs.
Practice exam content, study aids, templates, and digital downloads.
Free lead magnets and email newsletters.
We reserve the right to change, suspend, or discontinue any part of the Services at any time, with or without notice. We are not liable to you or any third party for any modification or discontinuation of the Services.
4. Applications and Enrollment
Some programs (including the Ultimate AI Scrum Master Bootcamp) require a qualifying application. Submission of an application does not guarantee acceptance. We may accept or decline any application in our sole discretion. Acceptance is communicated in writing (typically by email) and is conditional on payment of tuition or fees in accordance with Section 5.
You agree that all information you provide in an application or enrollment is truthful, accurate, and complete. Misrepresentation in an application may result in denial of admission, expulsion from a cohort without refund, or revocation of any certificate of completion.
5. Pricing, Payment, and Payment Plans
5.1 Pricing
Prices for courses, bootcamps, and services are listed in U.S. dollars and may be displayed on the Site, in proposals, or quoted directly to you. We may change prices at any time; the price in effect at the time you complete checkout or sign an enrollment agreement is the price that applies to your purchase.
5.2 Payment Methods
Payments are processed through Stripe and PayPal. By submitting payment information, you authorize us and our processors to charge the applicable amount to your payment method. You represent that you are authorized to use the payment method you submit.
5.3 Payment Plans
For certain programs, we offer payment plans. If you elect a payment plan, you authorize us to charge your payment method automatically on the agreed schedule until the full balance is paid. Failure to complete payment installments may result in suspension or cancellation of access to the program. You remain liable for the full tuition amount once accepted, regardless of whether you complete the program.
5.4 Taxes
Prices do not include applicable sales, use, value-added, or other taxes, which are your responsibility unless otherwise stated.
5.5 Late Payment
Payments not received by the due date may incur a late fee of the lesser of 1.5% per month or the maximum amount allowed by law. We may suspend or revoke your access to the Services until past-due amounts are paid in full.
6. Refund Policy
6.1 Self-Paced Courses and Digital Downloads
Self-paced courses (including Visibility Engine: LinkedIn Edition) and digital downloads are refundable within seven (7) days of purchase if you have completed less than 25% of the course content. After 7 days, or after you have accessed more than 25% of the content, no refund will be issued. Refund requests must be submitted to hello@itindustrytools.com with the subject line “Refund Request.”
6.2 Live Bootcamps and Cohort Programs
Live bootcamps and cohort programs are non-refundable once the cohort start date has passed. Before the cohort start date, you may request a transfer to a later cohort (subject to availability) or a refund minus a $250 administrative fee, provided the request is received in writing at least seven (7) calendar days before the cohort start date. No refunds are issued after the cohort start date.
6.3 Done-For-You Services
Done-for-you services (including LinkedIn Profile Makeover) are refundable in full only before we begin work. Once we deliver the strategy call or begin drafting your deliverables, the service is non-refundable. We include one round of revisions within 14 days of delivery so we can address any concerns about the final product.
6.4 Corporate Training Engagements
Corporate training engagements are governed by the specific Statement of Work, Master Services Agreement, or proposal accepted by the corporate client. In the absence of contrary terms in that agreement, deposits are non-refundable and the balance is due on the schedule set out in the proposal.
6.5 Chargebacks
If you initiate a chargeback or payment dispute without first contacting us at hello@itindustrytools.com to attempt resolution, we reserve the right to suspend or revoke your access to the Services and to pursue collection of any amounts owed plus reasonable costs and attorneys’ fees.
7. Intellectual Property
7.1 Our Content
All course materials, videos, recordings, slide decks, workbooks, templates, scripts, prompts, software, designs, audio files, text, graphics, and other content provided through the Services (the “Course Content”) are owned by IT Industry Tools or our licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws.
7.2 License to You
Upon payment, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Course Content for your own personal, non-commercial educational use. You may not (a) share, sell, sublicense, or distribute any Course Content; (b) record, screen-capture, or republish live sessions without our written consent; (c) use the Course Content to train any artificial intelligence model; or (d) use the Course Content to build a competing product or service. Violation of this section may result in immediate termination of your access without refund and may subject you to civil liability.
7.3 Your Content
If you submit content to us — including profile drafts, assignments, testimonials, comments, or feedback (“Your Content”) — you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and display Your Content for the purpose of operating, promoting, and improving the Services. You retain ownership of Your Content. You represent that you have the rights necessary to grant this license and that Your Content does not infringe any third-party rights.
7.4 Testimonials
If you provide a testimonial, written or video, you grant us permission to use it on the Site, in marketing materials, and on social media with your first name and last initial (or full name if you consent). You may revoke this permission for future use by emailing hello@itindustrytools.com.
8. Acceptable Use
You agree not to:
Use the Services for any unlawful purpose or in violation of any applicable law.
Share your account credentials or allow another person to access your account.
Record, copy, distribute, or republish Course Content (including live sessions, recordings, scripts, and templates) outside the scope of the limited license in Section 7.2.
Use the Services to harass, threaten, defame, or discriminate against any person.
Upload viruses, malware, or other harmful code, or attempt to interfere with the security or operation of the Site.
Scrape, crawl, or extract data from the Site or our private member areas without our written permission.
Use the Services to train, fine-tune, evaluate, or benchmark any artificial intelligence or machine learning model.
Impersonate any person or misrepresent your affiliation with any person or organization.
We may suspend or terminate your access for any violation of these rules, with or without notice, and without refund.
9. Certifications and Outcomes
Some of our programs prepare you for industry certifications administered by third parties (such as PMI for CAPM and PMP, and Scaled Agile, Inc. for SAFe credentials). We are not a certifying body. Earning a third-party certification requires that you register with, pay, and pass an examination administered by the relevant certifying organization. Completion of our training does not guarantee that you will pass any certification examination.
Our marketing references results achieved by past graduates, including salary outcomes and pass rates. These are aggregate or individual examples and are not a guarantee of similar results for any individual student. Your outcome depends on your effort, prior experience, the job market, and many other factors outside our control. Nothing on the Site, in our marketing, or in our communications constitutes a guarantee of employment, salary, certification pass, or any other specific outcome.
10. Disclaimers
The services, including the site and all course content, are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that (a) the services will meet your requirements; (b) the services will be uninterrupted, timely, secure, or error-free; (c) any information obtained from the services will be accurate or reliable; or (d) any defects will be corrected. any material downloaded or obtained through the services is used at your own risk.
11. Limitation of Liability
To the maximum extent permitted by law, in no event shall it industry tools, its owners, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for lost profits, lost revenues, lost data, loss of business, or business interruption, arising out of or related to your use of the services, even if we have been advised of the possibility of such damages.
In no event shall our total aggregate liability for all claims relating to the services exceed the greater of (a) the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred u.s. dollars ($100). some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.
12. Indemnification
You agree to defend, indemnify, and hold harmless IT Industry Tools and its owners, employees, contractors, affiliates, and licensors from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to (a) your use of the Services; (b) your breach of these Terms; (c) Your Content; or (d) your violation of any law or third-party right.
13. Termination
We may suspend or terminate your access to the Services at any time, for any reason, with or without notice. Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.
14. Governing Law and Dispute Resolution
These terms are governed by the laws of the state of Georgia, u.S.A., without regard to its conflict-of-law principles. Any dispute arising out of or related to these terms or the services shall be resolved as follows:
14.1 informal resolution
Before filing any claim, you agree to first contact us at hello@itindustrytools.com and try in good faith to resolve the dispute informally for at least sixty (60) days.
14.2 binding arbitration
If informal resolution fails, any dispute shall be resolved by binding arbitration administered by the American arbitration association under its consumer arbitration rules. The arbitration shall take place in Atlanta, Georgia, or by video conference, and the arbitrator’s decision shall be final and binding.
14.3 class action waiver
You and it industry tools agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate claims of more than one person or preside over any form of class proceeding.
14.4 exceptions
Either party may bring an individual claim in small-claims court for matters within its jurisdiction. Either party may also seek injunctive relief in a court of competent jurisdiction for the protection of intellectual property rights.
15. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted at itindustrytools.com/terms/ with a new “Last Updated” date. Material changes will be communicated by email or a prominent notice on the Site. Your continued use of the Services after the updated Terms take effect means you accept the changes.
16. Miscellaneous
Entire Agreement: These Terms, together with the Privacy Policy and any enrollment agreement or statement of work, are the entire agreement between you and us regarding the Services.
Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.
No Waiver: Our failure to enforce any provision is not a waiver of our right to enforce it later.
Assignment: You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Notices: We may give notice to you by email, by posting on the Site, or by mail. You give notice to us by email to hello@itindustrytools.com.
Independent Contractors: Nothing in these Terms creates a partnership, joint venture, employment, or franchise relationship between you and us.
Force Majeure: We are not liable for any delay or failure caused by events beyond our reasonable control (such as natural disasters, war, government action, internet outages, or labor disputes).
17. Contact
Questions about these Terms? Contact us:
Email: hello@itindustrytools.com
Mail: IT Industry Tools, LLC, 1700 Northside Drive, Suite A7 PMB 3403, ATLANTA, GA, 30318, USA